Roxy Palace

Roxy Palace is one of the top online casino providers in Europe. Founded back in 2002, Roxy Palace possesses licenses from the UK Gambling Commission and its games are tested by eCOGRA (e-Commerce Online Gaming Regulation and Assurance).

In 2015, the online casino acquired 32Red for a whopping £8.4 million and has continued to grow its audience ever since. As of today, Roxy Palace is available in seven different languages and currencies and offers more than 500 casino games.

Roxy Palace also offers players a Roxy Rewards scheme in which members can receive special rewards such as deposit bonuses, bonus spins and much more. They also have a daily rewards feature, rewarding players for logging-in regularly.

Many of the games offered are what you’d find at regular casinos such as Roulette, Blackjack and Poker. However, Roxy Palace also offers an abundance of Live Casino games, which allows users to play with a real-life dealer who is being broadcast directly to the player via a livestream. Users can interact with the dealer through an online chat room or messaging system. On top of all of that, Roxy is home to a huge number of different Slots games, so there’s something for everyone!

Online Slots Games

Roxy Palace offers players the chance to play traditional three-reel fruit slots as well as video Slots featuring fun fantasy or animal themes. They include Side Winder, Dream Date, Wacky Panda, Tarzan and Monster Wheels.

On top of that, their list of licensed video slots include Bridesmaids, Halloween, Jurassic World and The Phantom of the Opera. If that isn’t enough for you, the casino offers progressive jackpot games including the hugely popular Mega Moolah, Cash Splash, Treasure Nile and Fruit Fiesta.

Payment Options

Like other online casinos, Roxy Palace offers the traditional payment methods of debit and credit cards, PayPal, Skrill and bank transfers to deposit money. Take a look at the full list of deposit payment options, as well as their processing times:

  • Debit and credit cards: Available instantly
  • Bank transfer: Can take up to 72 hours to process
  • ClickandBuy: Available instantly
  • Ecocard: Available instantly
  • Entropay: Available instantly
  • Skrill: Available instantly once processed
  • Neteller: Available instantly
  • Paysafecard: Available instantly

However, there is a restriction on the payment methods that can be used to withdraw money. Members can only use debit and credit cards, wire transfer and Neteller. Withdrawal times depend entirely on the the payment method used and can vary. Some may take a day or two to process completely while others can take up to a week or more. For example, anyone using their credit or debit cards will have to wait between two to seven working days.

Strangely enough, Roxy Palace is one of the several popular online casinos that do not use PayPal as a deposit or withdrawal method despite the service’s popularity. This may disappoint many gamers who enjoy using PayPal.

Customer Support

Customer support is important to Roxy Palace and it seems the casino knows exactly what they’re doing. They offer support 24 hours a day, seven days a week and players can either start a live chat with the support team, fill out a form or call them on the following numbers:

UK: 0800 051 8938
International: 001 770 261 0098

They also have an extensive FAQ guide which may help answer your questions.

Conclusion

Roxy Palace has built up a solid reputation so far and they’re going to continue doing so. They offer a selection of great games and work hard to provide excellent customer support to their players. Their promotions and bonuses are also exciting and fun, so it’s worth checking them out.